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FAQ

What does SME Comply offer?

SME Comply offers SME's complete regulatory and legal solutions. The company is made up of Data Protection Officers, regulatory consultants and SRA regulated solicitors, providing SME's with a complete and affordable compliance package.

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Is there a complaints procedure?

If you are not happy with our service then please let us know by email(info@smecomply.co.uk). We aim to respond within 8 weeks. If your complaint is regarding our legal services, and we are unable to settle your complaint, you also have a right to complain to the Legal Ombudsman, an independent legal services complaints body. You need to lodge a complaint with them within six months. Their contact details are: Legal Ombudsman PO Box 6806 Wolverhampton WV1 9WJ Telephone: 0300 555 0333 Email address: enquiries@legalombudsman.org.uk

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How do I use the
SME Comply website?

You can either opt for one of our subscription models, or send us your query via our contact form. The most relevant member of our team will respond and remain allocated to the matter to ensure consistency of advice.

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Is SME Comply a legal practice?

The short answer is no. SME Comply Ltd is not regulated by the Solicitors Regulatory Authority (SRA). However, our Managing Director is a qualified solicitor, regulated by the SRA (Registration No. 343910), and he is permitted to offer certain legal services to clients and the public.

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What if I don't understand
the advice?

Red tape and legal terminology can be difficult to understand, that’s why we offer our advice in plain english. We will patiently take you through anything you don't understand. But don't take our word for it, Just look at our testimonials!

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Our first piece of advice is always free. Get in touch with your query, and we will get back to you as soon as possible.

 

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